Last updated on January 22nd, 2025 at 07:19 pm
If you’re experiencing issues with your Motorola Moto G64 5G (XT2431-1), such as software glitches, boot loops, or performance instability, installing the official stock ROM can restore your device to its factory settings. This guide provides a detailed walkthrough of the process, ensuring a successful and safe installation.
What is Stock ROM and Why Install It?
The stock ROM is the official software version provided by Motorola for the Moto G64 5G. Installing it can help:
- Resolve software bugs and glitches.
- Restore the device after a failed custom ROM installation.
- Remove malware or unwanted customizations.
- Enhance system stability and performance.
- Revert to factory settings for resale or warranty purposes.
Step-by-Step Installation Guide
1: Download the Necessary Files
- Download the official stock ROM for the Motorola Moto G64 5G from the Motorola Firmware Repository.
- Install Motorola USB drivers on your computer.
- Download and install the Motorola Flash Tool or an equivalent.
2: Boot the Device into Fastboot Mode
- Turn off your Motorola Moto G64 5G.
- Press and hold the Volume Down + Power buttons simultaneously until the Fastboot Mode appears.
- Connect your phone to the computer using the USB cable.
3: Install the Stock ROM
- Launch the Motorola Flash Tool on your computer.
- Load the downloaded stock ROM file into the tool.
- Follow the on-screen instructions to flash the ROM onto your device.
- Wait for the process to complete, ensuring the connection is not interrupted.
4: Reboot and Verify
- Once the flashing process is completed, select the “Reboot System” option from the Flash Tool or Fastboot menu.
- The device will restart. It may take longer than usual for the first boot.
- Verify the installation by navigating to Settings > About Phone and checking the software version.
Troubleshooting Common Issues
Device Not Detected
- Ensure USB drivers are correctly installed.
- Try using a different USB port or cable.
- Restart both your phone and computer.
Flashing Process Fails
- Confirm that the downloaded stock ROM file matches your device model.
- Check for sufficient storage space on the computer.
- Reinstall the Motorola Flash Tool.
Stuck in Boot Loop After Flashing
- Re-enter Fastboot Mode and perform a factory reset.
- Re-flash the stock ROM using the correct steps.
Diagram: Flashing Process Overview
graph TD
A[Start] --> B[Download Necessary Files]
B --> C[Install USB Drivers and Flash Tool]
C --> D[Boot Device into Fastboot Mode]
D --> E[Load Stock ROM into Flash Tool]
E --> F[Flash Stock ROM]
F --> G[Reboot Device]
G --> H[Verify Installation]FAQs
No, this method is specifically for flashing the official stock ROM. Custom ROMs require a different process.
Reinstalling the official stock ROM typically does not void your warranty. However, unlocking the bootloader might.
Seek professional assistance or contact Motorola Support for help.
By following this comprehensive guide, you can confidently restore your Motorola Moto G64 5G to its original state. Always ensure you download firmware from trusted sources and adhere to the steps carefully to avoid complications.
